Privacy and data protection policy
Privacy is very important to us, so we have a policy on how to process and protect your personal data.
Who is responsible for your personal data?
Paloma varzquez Martinez (48361406l) aforward ALAS DE RAYAS
Address: C / García de Paredes, 30 floor 2D Madrid 28010 (Madrid) España, phone: (+ 34) 646 324 064
What kind of personal information is collected?
ALAS DE RAYAS can collect the following personal information of website users from relevant forms: name, e-mail address, postal address, telephone number and credit card (Pan + CVV2) According to this standard, when users visit the website, register, order online, contact striped wings or participate in striped wings promotion or investigation, PCI DSS or Nu account (provided by the customer at the time of return).
In addition, striped wings also collects all information about its web browsing and interaction with the brand.
All personal data collected are from relevant persons, except for the contact information provided by friends or family by mail, gift cheque or other means.
What is the purpose of our processing of your personal data?
The personal data of the data subject shall be processed for the following purposes:
-Manage online shopping. We use the customer's personal information to process and deliver your order, and notify you of the order by email and / or SMS.
-Manage and send information about exclusive promotions, latest messages and customized information to meet customers' personal data, interests and needs as travel e-mail, SMS or postal customers. Sending this information will involve user profiles using personal data, a rich history of purchases (if applicable), and evaluating some aspects of web browsing information related to your preferencesProvide you with appropriate business communicationsYour profile.
-Manage and develop online registration. Registration means the detailed information that users browse on the network, including the personal data of customers and browsing information, such as the products viewed or added to the shopping cart in the shopping cart and the website visited, The website evaluates your preferences and / or personal interests in order to provide you with website content, services and products suitable for your personal data.
-Customers will customize content, products or services in their communications according to their interests.
-Respond to the exercise of rights (as set out below) and to inquiries and claims.
-Manage and issue sales invoices and other sales supporting documents.
Where do we store your data?
Your personal information will be stored in our automated files within the European Economic Area ("EEA").
Data processing security
We have adopted the security level required by law to protect personal data and adopted the technical and organizational measures required by the regulations on automatic document security measures, including personal facial data, All available technical means and measures have been installed to prevent loss, misuse, tampering, unauthorized access and theft of data provided on the website.
We can properly manage your server environment and have a strict firewall infrastructure. It constantly uses the latest technology to ensure that the confidentiality and privacy of information are not compromised. PA ́ Gina uses SSL (secure socket layer) protocol to improve security. SSL is the industry's standard technology for protecting and maintaining the security of cross Internet message transmission. By accessing your account or sending information from a secure Internet gateway, encryption encrypts your data in an unreadable format to prevent unauthorized users from accessing such data.
However, users realize that the security measures on the Internet are not unbreakable.
How long will we keep your data?
Your details will be retained during the duration of the contractual relationship, or require termination, and the time required to perform legal obligations.
Who do we send your data to?
Your personal data shall not be transferred to any third party, except the third party (carrier, financial institution, etc.) required to provide proper management services.
In addition, your data may not be transferred to public (administrative or judicial) institutions and authorities under the circumstances specified by laws and regulations.
What is the purpose of our processing of your personal data?
In accordance with European general regulation No. 2016 / 679 on data protection and any applicable national laws, we inform you that we will process the personal data you provide for the following purposes:
1。 Handle your discharge as a customer and manage your procurement process.
2。 Commercial communication (e-mail, telephone, SMS, push notification, e-mail, etc.) on stripwing products.
3。 Prepare a business profile based on information obtained from internal and external sources to submit personalized advertisements and analyze your purchase behavior.
4。 Prevent abuse and fraud (fraudulent activities, denial of service attacks, etc.).
5。 Transfer data to public (administrative or judicial) institutions and authorities in accordance with the requirements of laws and regulations.
What is the legal basis for processing your personal data?
There are the following legal bases for processing personal data:
Execution of contract
The legal basis for processing the collected personal data of the data subject is the execution of the sales contract. In this regard, the data subject is obliged to provide the data required for implementation. If you do not provide us with this information, we will not be able to sell.
The management and issuance of sales invoices are based on the legal obligations in the relationship with customers.
The legal basis for processing the personal data of the person concerned, if provided, requires the consent of the person concerned for the following purposes:
-Network registration management.
-Manage the environment or information about promotions, new products and customization information to adapt to personal data.
Responses to the exercise of rights, consultations and complaints by the persons concerned.
The withdrawal of the parties' consent to these treatments shall not affect the performance of the sales contract signed between these and ALAS DE RAYAS
Legitimacy of interests
For the following purposes, the legal basis for processing the personal data of the data subject shall be the legitimate rights and interests of the data subject:
-Create personal data through web browsing of registered users and all users who provide us with their data for any other purpose.
-Develop environmental profiles or exclusive promotional information, latest developments and customized information to suit your profile.
-Conduct an environmental satisfaction survey on the products purchased or services used by customers to solicit their opinions and improve them.
Our interest is to ensure that our website remains secure and helps us understand users' needs, expectations and satisfaction, so as to improve services, products and brands. All these actions are to improve customer satisfaction and ensure a unique browsing and buying experience.
What are their rights?
You may exercise the following rights by giving written notice to direction postal (C / García de Paredes 30 2D-28010 Madrid) or by e-mail ́email@example.com
You have the right to obtain confirmation about whether we process personal data related to you at the Striped wing and access the personal data provided to you by ALAS DE RAYAS.
Right of correction:
You have the right to require us to correct personal data when personal data is inaccurate or incomplete.
Supreme right / forgotten right
You can ask us to delete your personal data because, among other reasons, it is no longer used for collection purposes.
You have the right to request restrictions on data processing, in which case we only retain these data for claim or defense.
Law of portability
You have the right to receive personal data in a structured, universal and machine-readable format and transfer it automatically to another controller under consent or contract based control.
Right of objection
He may oppose the processing of personal data based on public or legal interests, which are sought after by striped wings, including the production of personal data. In this case, striped wing will stop processing data unless for overriding legal reasons or to exercise or defend any claim.
In order to verify the correct identity of users exercising any of the above rights, you may need to enter their e-mail address, access address, copy of ID card, postal address and telephone number in the database.