If you're not 100% satisfied with your purchase, you can return the item without a problem just keep in mind that you have a maximum of14 daysnatural from the receipt of the order to indicate your intention of return and that the products must be intact and in perfect state of resale.
To proceed with the return, you must notify us by e-mail to email@example.com indicating: order number, pledge to return and reason for the return, and we will contact you via email or telephone in a maximum period of 24hr to confirm the steps to follow.
The costs of sending the return are borne by the customer except in the cases of tare, confusion or error in the original shipment, in this case the cost of the return will be borne by WINGS OF STRIPES.
Once we have accepted the return and received the garments in our offices, we will refund the amount corresponding to the payment/s through the same means by which you paid them when placing the order (PayPal or virtual POS) and you will receive a confirmation via e.-mail. No refund will be made if the product has been used beyond the mere opening of the product or if it has suffered any damage.
Conditions of change of size
To facilitate your shopping experience in our e-shop, in Alas de Rayas we offer you the first change of free size.
You will be able to make the change taking into account that it is possible only if it is carried out by the same article in another size (subject to availability in stock), that you have a maximum period of 7 calendar days from the reception of your order to request it and that the products must be intact and in perfect state of resale.
To proceed to the change you must contact us by e-mail firstname.lastname@example.org: order number, pledge to change and new size, and we will contact you via email or telephone in a maximum period of 24hr to confirm the steps to follow.